CRM

Lineson

Lineson provides technology solutions for manufacturers, reps and distributors in the industrial, contractor, construction and rental markets including e-commerce and sales chain solutions.

Customer Relationship Management

CRM in the Industrial and Contractor Supply Market

Managing the customer relationship does not necessarily mean implemented e-CRM software. Creating a customer focused organization is more a matter of corporate culture than it is technology implementation. Although CRM is a hot management topic, the benefits of servicing your customers will pay dividends for years to come. Lineson can help develop and implement effective CRM technologies for your specific needs.

SFA vs. CRM

Managing the customer often becomes the default task of the salesperson responsible for that account. Utilizing this method as the sole touch point to the organization for the customer fails to leverage the strengths of the organization. Additionally, it masks the true cost of the customer relationship by failing to consider the cost of all other customer touches.

	Develop Strategy
	Determine Customer Equity
	Segment Customers
	Develop Marketing Campaign
	Measure
	Adjust
	Do Over

e-CRM Technologies

Lineson iBizPanel

Use Lineson iBizPanel to manage your services from Lineson, order new services or check prices. Click Purchase Services Later.

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To order or manage your stores and online services

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For pricing on e-commerce and ISP services please signup for a new account. Click Purchase Services Later if you just want to browse the offerings

Manufacturers

Selling into the industrial, contractor, construction or rental markets either through Reps or direct sales.

Reps

Manufacturers Representatives selling to distributors.

Distributors

Retail Tool Distributors, Rental Yards, Industrial Distributors.

E-Commerce Stores

Check out ProStores optimized for the industrial, contractor, construction and rental market

ToolLines

E-commerce Experimentation

ISP Services

Complete Internet Services

Merchant Account Services

Complete Merchant Account and Payment Gateway Services and Setup

SSL Certificates

thawte certificates for secure transactions.

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